The PSR website is an accessibility nightmare.
At first glance, the website looks organised with all the important sections available through the main page but upon further browsing, I came to the conclusion that the navigation is dysfunctional and could be better, much better.
The website has a sitemap which has the same feel as the main page but arranged differently. It doesn’t provide a logical view which would be more useful than just a bunch of links that were originally available through the main page.
The lack of a logical sitemap creates confusion especially for a content heavy website because you don’t know which sections are related to other sections. The sitemap is arranged in a way that only the specific information at a higher level was organised but what about sections that relate to other sections? For example, “Personnel Security Management Protocol” relates to “Reporting Incidents and Conducting Security Investigations” in the “Protective Security Governance Requirements” section. These kinds of references to other resources are apparent throughout the website. So without a logical view provided by a sitemap, how are you going to know what you’re missing or what’s related to what?
This is why I have created a simple logical sitemap to show the entire content of the PSR website. It is now arranged in a way that when you look at it, you’ll be able to find what you’re looking for more easily. It’s simple, straight to the point and easy to use. Like how it’s supposed to be in the first place. It shows the links between different sections of the website. The supporting files are also included in the sitemap; which makes it easier to find the right forms and related information.
While creating the sitemap, I also had to download the supporting files. I found out that there were a few naming errors such as calling “Examples of Insider Threats.pdf” “Annex B” instead of “Annex A”. There are also few dead links and missing supporting files.
Feel free to use the attached sitemap to help you navigate the PSR website: