Rapid Reaction: What is a security incident?

This is the second article in a series that aim to help organisations build and maintain their information security incident management and response capability.

In the previous article I introduced the issue of the general deficiency of effective incident management and response processes in many organisations. But what is a security incident? The short answer is: it depends! It is up to each organisation to define what kinds of events it determines to be a security incident.

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Rapid Reaction: A Series on Incident Management and Response

This is the first in a series of articles that aim to help organisations build and maintain their information security incident management and response capability.

With the exception of a few organisations, it seems that the effort put into establishing an information security incident management and response capability is limited to developing a documented process. Most do the bare minimum required to tick the “has an incident response process” box, with little to no regard about how effective the process is. That’s why very few organisations actually detect information security (or cyber security if you prefer) incidents in a timely manner, and fewer still are able to handle and resolve them in an efficient and effect way to minimise the impact.
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Who cares about unique identifiers?

Almost everyone has been on the receiving end of a request to provide photo identification (most commonly a drivers’ licence or a passport) when applying for a bank account, or purchasing a new mobile phone, or some similar account-based transaction. The person making the request typically either writes down the details of the document or photocopies it. But there is one piece of information that should not be captured unless there is a legitimate reason to – the unique identifier.
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Risky Business

There is a significant focus within government agencies on the management of risks associated with the adoption of cloud services. This is to be expected as the general perception is that the “cloud” is risky and that adopting cloud services could result in bad outcomes.

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